Terms of Service

1. Agreement to Terms

By accessing or using ChanceRadar ("the Service"), operated by ChanceRadar ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use the Service.

2. Description of Service

ChanceRadar is a technical indicator monitoring and configurable threshold alert SaaS for self-directed investors. The Service monitors public market data across approximately 6,500 assets — including US-listed equities and ETFs, exchange-traded commodities, and cryptocurrencies — and notifies users via Telegram when technical indicator thresholds defined by the user are met.

The Service does not provide investment advice, financial recommendations, buy or sell recommendations, trade execution, brokerage, exchange, custody, or asset management of any kind. All notifications are informational only. Users are solely responsible for all investment decisions.

3. Account Registration

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your account credentials.
• You must be at least 14 years of age (based on internationally recognized age — i.e., 만 나이) to use the Service. Some jurisdictions may set a higher minimum digital-consent age (for example, EU member states require 13–16 under GDPR); residents of those jurisdictions must also meet their local minimum. Payment-related restrictions imposed by our payment processors (typically 18+) apply independently.
• One person may not maintain more than one account.

4. Subscription Plans and Payment

ChanceRadar offers both free and paid subscription plans. By selecting a paid plan, you agree to pay the applicable fees as described on our Pricing page.

• Paid subscriptions are billed on a recurring basis (monthly or annual).
• All fees are charged in USD and are non-refundable unless otherwise stated.
• We reserve the right to change pricing with 30 days' prior notice.
• Failure to pay may result in read-only access or suspension of your account, per our Dunning policy.
• Refunds and cooling-off rights are governed by our Refund Policy.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose.
• Reverse-engineer, decompile, or attempt to extract the source code of the Service.
• Resell, redistribute, or share your account access or alert data with third parties.
• Use automated tools (bots, scrapers) to access the Service beyond the provided API limits.
• Interfere with or disrupt the integrity of the Service or its infrastructure.

6. Intellectual Property

All content, features, and functionality of the Service — including but not limited to text, graphics, logos, algorithms, and software — are owned by ChanceRadar and protected by applicable intellectual property laws.

7. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

• We do not guarantee the accuracy, completeness, or timeliness of any market data or notifications.
• We do not guarantee uninterrupted or error-free operation of the Service.
• Market data is sourced from third-party providers and may be delayed or inaccurate.

8. Limitation of Liability

To the maximum extent permitted by law, ChanceRadar shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits or data, arising out of your use of the Service.

You acknowledge that financial markets are inherently volatile and that any investment decision you make is solely your own. ChanceRadar provides informational notifications only and does not provide investment advice, recommendations, or trade execution. You are solely responsible for any decisions you make based on your independent analysis.

9. Third-Party Services

The Service integrates with third-party platforms including Telegram and market data providers. We are not responsible for the availability, accuracy, or policies of these third-party services.

10. Account Termination

• You may cancel your account at any time from your account settings.
• We may suspend or terminate your account if you violate these terms or engage in activity that harms the Service or other users.
• Upon termination, your right to use the Service ceases immediately. We may delete your data after a reasonable retention period.

11. Dormant Accounts (1-Year Inactivity)

In line with the Korean Personal Information Protection Act (PIPA) recommendations on long-inactive accounts, ChanceRadar applies the following dormancy rules:

• If an account goes 365 consecutive days without a successful login, and the account does not have an active paid subscription, the account is marked as dormant.
• We send reminder emails approximately 30 days and 7 daysbefore the dormancy transition, to the account's registered email address.
• A dormant account is restored to active status automatically by logging in — no separate verification, identity check, or support request is required.
• Account data is preserved during dormancy. Monitoring configuration retention and statutory record retention follow the schedule described in our Refund Policy (Sections 5 and 6).
• Accounts with an active paid subscription are not subject to the dormancy sweeper while the subscription remains active.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the revised terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Seoul, Republic of Korea.

14. Contact

If you have questions about these Terms of Service, please contact us at support@chanceradar.com.